qb-hotel
The first Italian platform for specialised conversational AI
in the world of hospitality.
Every time a guest asks for assistance, book a room, check-in or ask what is the best restaurant, he leaves behind a series of valuable information: contacts, preferences, habits. Our platform collects and transforms this data into a clear and complete picture: a rich and organized guest profile.
This profile is the key to understanding your guests' preferences, personalizing communications and offering excellent service, all aimed at increasing your revenues.
From helping you to offer the right rooms to the right guests at the right price, to offering unforgettable experiences and ensuring a steady stream of direct revenue for your hotel.
All this with simplicity.
HOW IT WORKS
Most hoteliers already have all the data they need to know their guests, but often there is no easy way to make them better. qb-hotel is designed to engage the user through conversation, collect data and provide personalized experiences on every need, expressed or latent.
ENGAGE
Our artificial intelligence turns every interaction into an authentic and engaging guest experience. Through a fluid and personalized dialogue, AI creates a stronger bond with your structure. At the same time, it collects valuable data in a natural way, providing useful insights to improve and personalize the service, generating a virtuous circle of engagement and satisfaction.
CUSTOMIZE
Hyper-targeted and personalized communications increase your revenues. It’s simple.You can divide your customers into segments based on their relationships and activities. You can make objective and better decisions by thoroughly understanding your guests and what is really important to them. You can leverage advanced insights to launch effective campaigns across multiple communication channels.
COLLECT
A reservation, email, call, message, private dinner and more: every interaction is an opportunity to collect guest data. qb-hotel captures billions of data from these interactions and integrates them with the data sources in your systems, eliminating the need to check spreadsheets to access information.
ORGANIZE
Our artificial intelligence organizes all these data to give you a 360° view of your guests. Use advanced templates to merge information, eliminate duplicates and clean data, showing relationships between guests, their preferences, buying behaviors and activities through every touchpoint of their journey with your property.
OUR TECHNOLOGY
Most hoteliers already have all the data they need to know their guests, but often there is no easy way to make them better. Our AI platform is designed to engage you through conversation, collect data and provide personalized experiences on every need, expressed or latent.
OUR CLIENTS
BOOK A FREE CONSULTATION
More than an artificial intelligence. A human experience.
Hospitality is not just a service; it is a unique experience. Similarly, qb-hotel is not just a technology; it’s a vision that redefines the way AI and human interactions merge to deliver an unparalleled guest experience.
Our aim is not to replace the human touch in hospitality, but to make it scalable.
We are here to help you evolve your business. Let’s talk about it.