AIINNOVATEFUTURE

Agentic AI Operating System · Cross-Industry

The AI operating systemthat empowers your workforce

qb-Agentic — qb-OS's AI layer — delivers real-time decision support to hotels, cleaning companies, cooperatives and retail. CERN science. Made in Trieste.

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For Investors ↗

<800ms

AI Response Time

Capability Density

12.5:1

LTV:CAC Ratio

€5.2B

EU WFM Market 2027

€170M

Revenue Target 2030

Explore

One platform. One AI layer. Six solutions.

qb-OS is the cross-industry agentic operating system. qb-Agentic is the AI engine. Together they power every product we ship.

qb-OS

Cross-industry platform

The agentic operating system that connects data, processes and people across every service industry.

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qb-Agentic

AI Engine

Proprietary Graph Neural Network with <800ms latency. Domain-agnostic reasoning layer that adapts to any vertical.

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Products

6 vertical solutions

qb-smart · qb-CleanOps · qb-hotel · qb-data · qb-adventures · Empower ME

Industries we serve

🏨Hospitality 🧹Cleaning 🏗️Multi-services 🏥Healthcare 💰Finance 🛒Retail

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A solution for every need

AI housekeeping, digital concierge, analytics and real-time translation for your staff.

About Pragmatica

Pioneering AI Innovation Since Day One

Pragmatica.ai is an innovative startup developing artificial intelligence solutions for businesses. We combine deep technical expertise with strategic consulting to deliver tangible value.

Innovation

We constantly push the boundaries of what's possible with AI

Reliability

Enterprise-grade solutions you can depend on

Partnership

We grow together with our clients

50+

Clients Served

95%

Satisfaction Rate

24/7

Support Available

10x

ROI Average

Our Services

Comprehensive AI Solutions for Modern Businesses

Assessment

Evaluate your AI readiness and identify opportunities

Generative AI

Custom AI models tailored to your business needs

AI Agents

Autonomous systems that work for you 24/7

Chatbots

Intelligent virtual assistants for customer engagement

Strategic Consulting

Expert guidance for AI adoption and transformation

System Integration

Seamlessly integrate AI into your existing infrastructure

📊Workforce Management● Live

qb-Smart

Intelligent workforce management: AI scheduling, GPS clock-in and real-time reports for multi-site operations and cooperatives.

Discover + Free Trial →Request a Demo

⚙️

AI Scheduling

Automated shift planning across sites

📍

GPS Clock-In

Geo-verified attendance tracking

📊

Real-Time Reports

Live dashboards and KPI monitoring

🏢

Multi-Site

Centralized control for cooperatives

🧹AI-Powered Housekeeping

qb-CleanOps

Real-time room-status orchestration that cuts turnover time by up to 40% and eliminates paper checklists forever.

See qb-CleanOps Start Free Trial

🔄

Live Room Board

Real-time status across all floors

⚡

Smart Prioritisation

AI ranks rooms by check-in urgency

📱

Mobile-First

Staff app with photo-verify & checklists

📊

Performance Analytics

Minutes-per-room, inspector pass-rate

🤝

Staff Empowerment

AI skill upgrade & real-time guidance

✨

Guest Experience

Hyper-personalized interactions

📈

Management Intel

Predictive analytics & staffing

🌍

Multilingual

40+ languages, real-time translation

🏨AI Co-Pilot for Hospitality★ New

qb-Hotel

AI Co-Pilot for hospitality: staff empowerment, personalized guest experience and management intelligence.

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💾Data as a Service

qb-data

Transform raw data into actionable intelligence. Enterprise-grade data collection, processing, and analytics to fuel your AI initiatives.

Explore qb-data Learn More

🗃️

Data Collection

Automated multi-source data gathering

🔄

ETL Processing

Clean, transform, and enrich data

📊

Analytics

AI-powered insights and dashboards

🛡️

Governance

GDPR-compliant data management

🌟

💎

⭐

🔥

💠

🎮

Puzzle Mechanics

Royal Match-style gameplay

🏨

Real Scenarios

Actual hospitality situations

📈

Progressive Levels

Skills build naturally

🏆

Achievements

Badges and leaderboards

🎮Learn While You PlayComing Soon

qb-adventures

A revolutionary smartphone game that transforms hospitality and corporate training into an engaging puzzle-matching adventure.

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🤖

Personal AI Agent

Always-on digital co-worker

🌍

Real-Time Translation

40+ languages, instant

📋

SOP Retrieval

Right procedure, right time

🎓

On-the-Job Coaching

Micro-learning while working

💡AI for Every Team MemberComing Soon

Empower ME

A personal AI agent for frontline staff — answers questions, surfaces SOPs, translates in real-time, and coaches on the job. No app download required.

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Workforce turnover is a massive, hidden cost leak

21–23%

Employee replacement cost (% of salary)

1–2 yrs

Time to full productivity after hire

$45K+

Average cost per hire

200%

Staff disengagement index

Hospitality

78–84%

1.5M jobs missing (EU)

Retail

58–63%

1.2M jobs missing

Healthcare

38–43%

1.8M jobs missing

Finance

32–35%

0.8M jobs missing

qb-Agentic turns this into measurable impact on retention and revenue.

Latest News

Stay updated with our latest announcements and insights

🗽March 26, 2026

Pragmatica Selected to Bring Italian AI to SMAU New York 2026

Selected by Friuli Venezia Giulia Region, Pragmatica will present qb-Agentic and qb-smart at SMAU New York (June 10–12) to US investors, corporates, and institutions.

🧠March 26, 2026

qb-OS: The Agentic AI Operating System for Service Industries

qb-Agentic, built on a proprietary Graph Neural Network architecture, delivers real-time decision support to frontline staff with sub-800ms response times. Combined with qb-smart, it forms an end-to-end intelligent system.

⚛️March 26, 2026

CERN-Rooted Scientific Team Powers Pragmatica's AI

Pragmatica's technology core is built by researchers from CERN in Geneva, bringing unique expertise in complex systems modeling, neural architectures, and multi-agent relational reasoning.

🌐March 26, 2026

Domain-Agnostic AI: From Hospitality to Healthcare

qb-OS is domain-agnostic by design: the same system guiding a hotel receptionist can support a bank teller or a retail associate. Pragmatica is validating expansion into retail, financial services, and healthcare.

🚀March 26, 2026

International Expansion: London Subsidiary and EIC Accelerator

With commercial subsidiary QB Hotel Ltd in London and EIC Accelerator (Horizon Europe) candidacy, Pragmatica is actively expanding across European and transatlantic markets, backed by ITA, LMarks, and Opportunitaly.

🇺🇸March 26, 2026

SMAU New York: Italian Embassy Reception and Investor Matching

SMAU New York features a reception at the Italian Embassy in Washington with 200+ attendees, speed pitching with international operators, and a tour of NYC's top incubators and accelerators.

View all news on LinkedIn

FAQ

Frequently Asked Questions

Everything you need to know about Pragmatica.ai and qb-OS

Why should my company invest in artificial intelligence now?

Companies adopting AI in 2026 gain a measurable competitive edge: according to the World Economic Forum, AI will create 170 million net new roles by 2030. Pragmatica.ai helps Italian and European businesses accelerate adoption with ready-to-deploy solutions, an average 10x ROI, and a scientific team rooted at CERN in Geneva. Delaying means ceding market share to competitors who are already AI-first.

Perché la mia azienda dovrebbe investire nell'intelligenza artificiale adesso?

Le aziende che adottano l'AI nel 2026 registrano un vantaggio competitivo misurabile: secondo il World Economic Forum, entro il 2030 l'AI creerà 170 milioni di nuovi ruoli netti. Pragmatica.ai aiuta le imprese italiane ed europee ad accelerare l'adozione con soluzioni pronte all'uso, un ROI medio di 10x e un team scientifico con radici al CERN di Ginevra. Ritardare significa cedere quote di mercato ai concorrenti già AI-first.

What kind of AI solutions does Pragmatica.ai offer?

Pragmatica offers a complete ecosystem: qb-smart for intelligent workforce management, qb-hotel as an AI Co-Pilot for hospitality, qb-data for Data-as-a-Service, custom AI Agents, and strategic consulting. Every solution is built on qb-OS, an agentic operating system based on Graph Neural Networks with sub-800ms response times. From initial assessment to system integration, we cover the entire AI transformation journey.

Che tipo di soluzioni AI offre Pragmatica.ai?

Pragmatica offre un ecosistema completo: qb-smart per la gestione intelligente della forza lavoro, qb-hotel come AI Co-Pilot per l'hospitality, qb-data per Data-as-a-Service, AI Agents personalizzati e consulenza strategica. Ogni soluzione è costruita su qb-OS, un sistema operativo agentico basato su Graph Neural Network con tempi di risposta inferiori a 800ms. Dall'assessment iniziale all'integrazione nei sistemi esistenti, copriamo l'intero percorso di trasformazione AI.

Is Pragmatica.ai a reliable company? What is your track record?

Pragmatica is an innovative startup registered in the Italian Innovative SME Registry, headquartered in Trieste with a commercial office in London. With 50+ clients served, a 95% satisfaction rate, and 24/7 support, we have a proven track record. Our scientific team comes from CERN in Geneva and we are candidates for the EIC Accelerator (Horizon Europe). We were selected by the FVG Region to present at SMAU New York 2026.

Pragmatica.ai è un'azienda affidabile? Qual è il vostro track record?

Pragmatica è una startup innovativa registrata nel Registro delle PMI Innovative italiane, con sede a Trieste e ufficio commerciale a Londra. Con oltre 50 clienti serviti, un tasso di soddisfazione del 95% e supporto 24/7, abbiamo un track record solido. Il nostro team scientifico proviene dal CERN di Ginevra e siamo candidati all'EIC Accelerator (Horizon Europe). Siamo stati selezionati dalla Regione FVG per presentare a SMAU New York 2026.

Which industries does Pragmatica.ai serve?

Our solutions are domain-agnostic by design: the same system guiding a hotel receptionist can support a bank teller or a retail associate. We currently operate in hospitality, cleaning services, multi-services, construction, healthcare, cooperatives, logistics, and manufacturing. We are validating expansion into retail, financial services, and advanced healthcare.

In quali settori opera Pragmatica.ai?

Le nostre soluzioni sono domain-agnostic by design: lo stesso sistema che guida un receptionist d'hotel può supportare un operatore bancario o un addetto retail. Attualmente operiamo in hospitality, pulizie, multi-servizi, edilizia, sanità, cooperative, logistica e manifattura. Stiamo validando l'espansione in retail, servizi finanziari e healthcare avanzato.

How does Pragmatica.ai differ from large AI vendors like IBM, Microsoft, or Salesforce?

Unlike large vendors offering generic platforms, Pragmatica builds vertical solutions for specific industries with a hands-on approach. Our advantages: proprietary Graph Neural Network architecture, <800ms response times for real-time decision support, deep customization per client, and direct access to our scientific team. We are the partner that grows with you, not just a license provider.

In che cosa Pragmatica.ai si differenzia dai grandi vendor di AI come IBM, Microsoft o Salesforce?

A differenza dei grandi vendor che offrono piattaforme generaliste, Pragmatica costruisce soluzioni verticali per settori specifici con un approccio hands-on. Il nostro vantaggio: architettura proprietaria Graph Neural Network, tempi di risposta <800ms per il supporto decisionale in tempo reale, personalizzazione profonda per ogni cliente, e un rapporto diretto con il team scientifico. Siamo il partner che cresce con te, non un fornitore di licenze.

What is the typical return on investment (ROI) with Pragmatica.ai?

Our clients report an average 10x ROI. For qb-smart, the documented ROI is 4.2x with savings up to €136,500/year for companies with 50 employees. For qb-hotel, data shows +35% guest satisfaction, +28% RevPAR, and -40% staff onboarding time. We offer a personalized ROI calculator and free 14-day trials to validate results before commitment.

Qual è il ritorno sull'investimento (ROI) tipico con Pragmatica.ai?

I nostri clienti riportano un ROI medio di 10x. Per qb-smart, il ROI documentato è di 4.2x con risparmi fino a €136.500/anno per aziende con 50 dipendenti. Per qb-hotel, i dati mostrano +35% di soddisfazione ospiti, +28% di RevPAR e -40% sui tempi di onboarding. Offriamo un calcolatore ROI personalizzato e trial gratuiti di 14 giorni per validare i risultati prima dell'impegno.

How do you handle data security and GDPR compliance?

Data protection is fundamental to our European DNA. All data is stored on European servers with end-to-end encryption. We are fully GDPR compliant, EU AI Act compliant, and maintain complete audit trails. For the healthcare sector, we offer advanced data anonymization. Our qb-data platform includes data governance, access controls, and data lineage tracking.

Come gestite la sicurezza dei dati e la conformità GDPR?

La protezione dei dati è fondamentale nel nostro DNA europeo. Tutti i dati sono archiviati su server europei con crittografia end-to-end. Siamo pienamente conformi al GDPR, al Regolamento EU AI Act, e manteniamo audit trail completi. Per il settore sanitario offriamo anonimizzazione avanzata dei dati. La nostra piattaforma qb-data include governance dei dati, controlli di accesso e tracciabilità della lineage dei dati.

How can I get started with Pragmatica.ai? What are the next steps?

The journey starts with a free Assessment to evaluate your AI-readiness and identify the highest-impact opportunities. Then we define a customized roadmap together. For qb-smart we offer a free 14-day trial; for qb-hotel you can join the waitlist for Early Access. You can book a demo from our website, email us at <a href="mailto:[email protected]" class="text-[#1041A5] underline hover:no-underline">[email protected]</a>, or call +39.0409892697.

Come posso iniziare con Pragmatica.ai? Quali sono i prossimi passi?

Il percorso inizia con un Assessment gratuito per valutare la vostra AI-readiness e identificare le opportunità a più alto impatto. Poi definiamo insieme una roadmap personalizzata. Per qb-smart offriamo un trial gratuito di 14 giorni; per qb-hotel è possibile iscriversi alla waitlist per l'Early Access. Potete prenotare una demo dal nostro sito, contattarci via email a <a href="mailto:[email protected]" class="text-[#1041A5] underline hover:no-underline">[email protected]</a> o chiamare il +39.0409892697.

What is qb-OS and why is it relevant to my business?

qb-OS is Pragmatica's agentic operating system, built on a proprietary Graph Neural Network architecture. Unlike traditional chatbots, qb-OS delivers real-time decision support to frontline staff with sub-800ms response times. It is domain-agnostic: the same AI engine adapts to hospitality, retail, banking, and healthcare. Combined with qb-smart, it forms an end-to-end intelligent system for any service industry.

Cos'è qb-OS e perché è rilevante per la mia azienda?

qb-OS è il sistema operativo agentico di Pragmatica, costruito su un'architettura proprietaria di Graph Neural Network. A differenza dei chatbot tradizionali, qb-OS fornisce supporto decisionale in tempo reale al personale operativo con tempi di risposta inferiori a 800ms. È domain-agnostic: lo stesso motore AI si adatta a hospitality, retail, banking e healthcare. Combinato con qb-smart, forma un sistema intelligente end-to-end per qualsiasi industria di servizi.

How does Pragmatica compare to industry benchmarks on AI adoption?

The European Workforce Management market will reach €5.2B by 2027, with 67% of companies planning WFM automation. 78% of organizations already use AI for at least one business function (McKinsey). 82% of hotels plan to expand AI usage in 2026 (Canary Technologies). Pragmatica positions itself as a strategic partner for European SMEs looking to close the gap with enterprise-level AI-first companies, offering enterprise-grade technology at accessible costs.

Come si posiziona Pragmatica rispetto ai benchmark di settore sull'adozione dell'AI?

Il mercato europeo del Workforce Management raggiungerà €5.2B entro il 2027, con il 67% delle aziende che pianifica l'automazione WFM. Il 78% delle organizzazioni usa già l'AI per almeno una funzione aziendale (McKinsey). L'82% degli hotel prevede di espandere l'uso dell'AI nel 2026 (Canary Technologies). Pragmatica si posiziona come partner strategico per le PMI europee che vogliono colmare il gap con le enterprise già AI-first, offrendo tecnologia enterprise-grade a costi accessibili.

Considering an investment?

Seed round open · EIC Accelerator candidate · Italian Innovative SME · SMAU New York 2026 · Commercial office in London. Access our Investor Pack.

Request Investor Pack →

12.5:1

LTV:CAC

Unit economics (4yr avg)

135%

NRR

Net Revenue Retention

78%

Margin

Gross Margin target

€1.5M

Seed

14.3% equity · Pre €9M

€170M

Revenue

Target 2030

Get in Touch

Ready to transform your business with AI? Let's talk.

[email protected]

Phone

+39.0409892697

Address

Riva Tommaso Gulli 12 - 34123 Trieste - Italy

Pragmatica AI

Funded Projects

Coesione Italia 21-27 - Friuli Venezia Giulia

In compliance with the disclosure obligations on public grants received by PRAGMATICA SRL with Tax Code 01412420323, please refer to what is published on the website of the National Registry of State Aid.