qb-hotel
The first Italian conversational AI platform specialized
in the world of hospitality.
Every time a guest requests assistance, books a room, checks in, or asks which restaurant is the best, they leave behind a wealth of valuable information: contacts, preferences, habits. Our platform collects and transforms this data into a clear and complete picture-a rich and organized guest profile.
This profile is the key to understanding your guests' preferences, personalizing communications, and delivering excellent service, all aimed at increasing your revenue.
We start with helping you offer the right rooms to the right guests at the right price, all the way to delivering unforgettable experiences and ensuring a steady stream of direct revenue for your hotel.
All this with simplicity.
HOW IT WORKS
Most hoteliers already have all the data they need to know about their guests, but they often lack an easy way to value them. qb-hotel is designed to engage the user through conversation, collect data, and provide personalized experiences on their every need, expressed or latent.
ENGAGE
Our artificial intelligence turns every interaction into an authentic and engaging experience for guests. Through fluid and personalized dialogue, AI creates a stronger connection with your facility. At the same time, it collects valuable data naturally, providing useful insights to improve and personalize service, generating a virtuous circle of engagement and satisfaction.
CUSTOMIZE
Hyper-targeted and personalized communications increase your revenues. It's simple. You can divide your customers into segments based on their relationships and activities. You can make objective, better decisions by thoroughly understanding your guests and what's really important to them. You can leverage advanced insights to launch effective campaigns across multiple communication channels.
COLLECT
A reservation, email, call, message, reserved dinner, and more - every interaction is an opportunity to collect data on guests. qb-hotel captures billions of pieces of data from these interactions and integrates them with data sources in your systems, eliminating the need to check spreadsheets to access information.
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ORGANIZE
Our artificial intelligence organizes all this collected data to give you a 360-degree view of your guests. It uses advanced models to merge information, eliminate duplicates, and cleanse data, showing relationships between guests, their preferences, purchase behaviors, and activities across every touch point of their journey with your facility.
OUR TECHNOLOGY
Most hoteliers already have all the data they need to know about their guests, but they often lack an easy way to value them. qb-hotel is designed to engage the user through conversation, collect data, and provide personalized experiences on their every need, expressed or latent.
OUR CLIENTS
BOOK A FREE CONSULTATION
More than an artificial intelligence. A human experience.
Hospitality is not just a service; it is a unique experience. Similarly, qb-hotel is not simply a technology; it is a vision that redefines how AI and human interactions come together to deliver an unparalleled guest experience.
Our goal is not to replace the human touch in hospitality, but to make it scalable.
We are here to help you evolve your business. Let's talk about it.