qb-OS: the agentic operating system for service industries
A single cross-industry AI layer that connects data, processes and people. Built with CERN and University of Trieste expertise.
Architecture
qb-OS
Agentic Operating System
Cross-industry infrastructure: data lake, API gateway, agent orchestration, identity management.
qb-Agentic
AI Engine
Proprietary GNN, <800ms latency, domain-agnostic reasoning, continuous learning.
Products
6 vertical solutions
qb-smart · qb-CleanOps · qb-hotel · qb-data · qb-adventures · Empower ME
qb-Agentic
Three interconnected layers working in synergy.
Staff Empowerment
- ✓AI skill upgrade
- ✓Real-time guidance
- ✓Error reduction
Operations Automation
- ✓Shift planning
- ✓Task automation
- ✓Cost control
Guest Experience Intelligence
- ✓Hyper-personalized interactions
- ✓Conversational analytics
- ✓Predictive staffing
Tech Differentiators
Proprietary Graph Neural Network
Complex relationship modelling between entities, processes and people.
Sub-Second Latency
Real-time decisions for mission-critical operations.
Domain-Agnostic
Architecture adaptable to hospitality, cleaning, healthcare, finance and retail.
Beyond Chatbots
3 interconnected layers vs single-point solutions. One operating system for all processes.
| Feature | Pragmatica.ai | Traditional Chatbots |
|---|---|---|
| AI Layers | 3 interconnected | 1 (conversation) |
| Latency | <800ms | 2–5s |
| Cross-industry | ✓ 6 verticals | ✗ Single-vertical |
| Staff Empowerment | ✓ Built-in | ✗ Missing |
| Ops Automation | ✓ End-to-end | ✗ Limited |
| Model | Proprietary GNN | Generic LLM |
One System, Many Industries
The same AI core adapts to every service vertical.